Turn 4 Detail Privacy Policy

Last Updated: August 31, 2026

This Privacy Policy explains how ASHEN STUDIOS LLC, operating as Turn 4 Detail(“Turn 4 Detail,” “we,” “our,” or “us”), collects, uses, stores, and protects information when you visit our website, request a quote, book an appointment, receive services, communicate with us, or purchase products.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Your name, email address, phone number, and other contact information.
  • Vehicle information, including year, make, model, color, condition, service needs, and service preferences.
  • Information submitted when requesting a quote or booking an appointment.
  • Billing, transaction, and payment-related information.
  • Communications you send to us by phone, text message, email, social media, website forms, or other methods.
  • Photographs or videos of vehicles and service-related areas as described in Section 6 below.

We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, pages visited, cookies, and analytics data.

2. How We Use Your Information

We may use information we collect to:

  • Schedule, manage, and confirm appointments.
  • Prepare estimates and service recommendations.
  • Provide detailing and related automotive services.
  • Communicate with you regarding appointments, services, products, quotes, payments, and customer support.
  • Process payments and transactions.
  • Maintain business, service, warranty, and transaction records.
  • Improve our website, products, services, and customer experience.
  • Prevent fraud, misuse, or security incidents.
  • Comply with applicable legal, tax, accounting, and regulatory requirements.
  • Send promotional or marketing communications where permitted by law and subject to your ability to opt out.

3. Sharing of Information

We do not sell your personal information.

We may share limited information with service providers when reasonably necessary to operate our business. These providers may include companies that assist us with:

  • Appointment scheduling and booking.
  • Payment processing.
  • Website hosting and operation.
  • Customer communications.
  • Analytics and website performance.
  • E-commerce and product fulfillment.
  • Other services necessary to operate Turn 4 Detail.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or property, investigate fraud or security concerns, or protect the safety of our customers or others.

4. Third-Party Services

Our website and business operations may use third-party services, applications, links, or embedded content, including booking platforms, payment processors, maps, social media platforms, analytics services, and e-commerce tools.

When you interact with a third-party service, information may be collected or processed according to that provider's own privacy policy and terms. Turn 4 Detail does not control the privacy practices of independent third parties.

We encourage you to review the privacy policies of any third-party services you use.

5. Payment Information

Payments may be processed through third-party payment processors. Turn 4 Detail may not directly receive or store your complete payment card information when transactions are processed through these providers.

Payment information is handled according to the applicable payment provider's privacy and security practices.

6. Vehicle Photography, Video & Documentation

As part of our detailing and automotive services, photographs and/or video recordings may be taken of your vehicle before, during, and after service.

These recordings may be used for purposes including:

  • Documenting the condition of the vehicle before and after service.
  • Recording existing damage, defects, scratches, dents, stains, or other conditions.
  • Documenting services performed and the results of those services.
  • Quality control, training, customer service, or dispute resolution.
  • Maintaining internal service records.
  • Marketing, advertising, portfolio, website, and social media content.

We take reasonable steps to avoid displaying personally identifiable information in publicly shared content. Residential addresses, house or building numbers associated with a customer's residence, documents, personal belongings containing identifiable information, and other visible personally identifiable information will be blurred, cropped, obscured, or otherwise removed when reasonably identifiable before content is publicly posted.

License plates may also be blurred or obscured when appropriate.

Photographs or videos may be published on Turn 4 Detail's website, social media accounts, advertising, portfolio, or other promotional materials.

If you do not want photographs or videos of your vehicle used publicly or for marketing purposes, please notify us before or at the time of your appointment. You may also contact us afterward to request that identifiable content under our control not be used in future marketing or be removed from our active social media or website content where reasonably practicable.

Opting out of public or marketing use will not prevent Turn 4 Detail from taking or retaining photographs or videos when reasonably necessary for internal documentation, condition reports, quality control, insurance matters, dispute resolution, or protection of Turn 4 Detail and its customers.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or loss.

However, no electronic transmission, website, database, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained by us.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Providing services and customer support.
  • Maintaining service and transaction records.
  • Resolving disputes.
  • Preventing fraud.
  • Maintaining appropriate business documentation.
  • Meeting accounting, tax, insurance, and legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

9. Your Choices & Requests

You may contact us to request that we:

  • Update or correct inaccurate contact information.
  • Delete certain personal information maintained by us, where reasonably possible and not otherwise required to be retained.
  • Stop sending non-essential marketing communications.
  • Stop using photographs or videos of your vehicle for future public marketing purposes.

Certain information may need to be retained for legitimate business purposes, transaction records, tax obligations, legal compliance, fraud prevention, dispute resolution, insurance matters, or other lawful purposes.

To make a privacy-related request, contact us using the information listed below.

10. Cookies & Analytics

Our website may use cookies and similar technologies to operate website features, understand website traffic, remember preferences, and improve website performance.

Third-party analytics or website providers may also collect information according to their respective privacy policies.

You may be able to limit or disable certain cookies through your browser settings. Disabling cookies may affect the functionality of certain portions of our website.

11. Age Restrictions

Our services and online purchasing options are intended for adults.

We do not knowingly collect personal information from children under 13. Individuals under 18 should have a parent or legal guardian make purchases, enter into service agreements, or provide consent where required.

If we become aware that personal information from a child has been collected improperly, we may take reasonable steps to delete it.

12. Product Sales

Turn 4 Detail may sell automotive detailing products, accessories, chemicals, tools, or other merchandise.

Product purchases may be subject to additional terms regarding payment, pickup, delivery, returns, refunds, damaged products, warranties, and other transaction-specific matters.

Please review our Terms & Conditions and any applicable product or checkout terms for additional information.

13. Washington Residents

Turn 4 Detail is based in Washington State and handles personal information in accordance with applicable Washington and federal law.

Certain privacy rights may depend on the type of information collected, how that information is used, and whether a particular privacy law applies to Turn 4 Detail.

Nothing in this Privacy Policy is intended to limit any rights that cannot legally be waived under applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this policy.

Your continued use of our website or services following an update will be subject to the Privacy Policy then in effect.

15. Contact Us

For questions, privacy requests, or concerns regarding this Privacy Policy, contact:

ASHEN STUDIOS LLC
d/b/a Turn 4 Detail
19226 66th Ave S Q111
Kent, WA 98032
Email: steven@turn4detail.com
Phone: (425) 306-2183